Bureaucracy will continue to be a soapbox for me but higher ed is hindered there by a lot of external pressures. Most large research universities have financial, medical, DoE, DoD, educational etc regulations and probably makes them the most regulated sector anywhere. Add to that the min-maxing most corporations are doing these days and its compliance mess. Software (just as one example) has largely gone from a concurrent user model to a complex flow chart for most of the many hundreds of necessary software titles. I’ve seen a grad student who has 2 different research activities have to use 3 different licenses for the same software (which was the only software that could do the job and is owned by a massive corp). One for their education uses, one for their for campus side research activity, and one for their medical side research. Same software. 3 licenses.